Welcome to Aurum! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our site.

1. General Information

  • Company Name: Aurum – A Herbal Treat For You
  • Website Address: https://aurumherbal.com/
  • Email Address: contact@aurumherbal.com

2. Use of the Website

  • By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the site.

3. Products and Services

  • Aurum specializes in herbal and organic products, including but not limited to haircare, skincare, lipcare, and roll-ons.
  • All product descriptions, images, and pricing are accurate to the best of our ability. However, we reserve the right to update or change product details without notice.
  • The efficacy of our products may vary depending on individual usage and skin types. We recommend consulting a healthcare professional if you have specific concerns or allergies.

4. Pricing and Payment

  • All prices listed on our website are in Rupees and are subject to change without notice.
  • Any promotional offers or discounts will be governed by their respective terms and conditions.

5. Shipping and Delivery

  • Shipping timelines and charges will be clearly mentioned at checkout.
  • Aurum is not responsible for delays caused by third-party shipping services.

6. Returns and Refunds

  • We accept returns or exchanges for unopened and unused products within 7 days of delivery.
  • Refunds are processed within 7 days of receiving the returned item, provided it meets our return criteria.
  • Please refer to our Refund Policy for detailed information.